Retrieve My Data

Introduction

The General Data Protection Regulation (GDPR) provides individuals with the right to access personal data held by organizations. This document outlines the process for retrieving your data from FliteHouse.

How to Request Your Data

  1. Identify Yourself: Provide your full name, email address, and any other information that can help us verify your identity.

  2. Submit a Request: Send an email to our support team at support@flitehouse.com with the subject line "GDPR Data Retrieval Request."

  3. Specify the Data: Clearly state what personal data you are requesting. This could include account information, transaction history, communication records, etc.

Response Time

We will respond to your request within one month of receiving it. If the request is complex or if we receive multiple requests, this period may be extended by up to two additional months. We will notify you if an extension is necessary.

Verification Process

To protect your data, we may ask for additional information to verify your identity before processing your request. This is to ensure that your personal data is only disclosed to you.

Contact Information

If you have any questions or need further assistance, please contact our support team at:

  • Email: support@flitehouse.com